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Event Messages

How to view alarm push notifications, browse the event message list by device and date, open alarm details with snapshots, and delete event messages in BitVision.

The event message feature lets you view the alarm messages pushed by the device and see the alarm event details, including snapshot images captured at the time of the alarm.

Check the Event Message

Tap Event message in the sliding menu bar.

Sliding menu bar with Event message highlighted

Select the alarm device you want to check. The Event message list shows each device with its alarm type and date.

Event message list showing devices with Detection alarm entries

On the Detection alarm screen, tap the < or > arrows to select the date, then tap an event image to view it.

Detection alarm screen with date navigation arrows and alarm snapshot thumbnails

Tap an event entry to view the alarm detail. The Alarm switch detail screen shows the device name, S/N, date, and alarm type, along with the alarm snapshot.

Alarm switch detail screen showing device info, date, alarm type, and snapshot thumbnail

Tap the snapshot to view the full alarm picture.

Full-screen alarm snapshot image
  • The event message is saved for 7 days, which is subject to the actual prompt.
  • New alarm information will be reminded in the top status bar.
  • When the Event message setting is on, the mobile phone pushes the reminder when receiving the event message; when it is off, the phone does not push the reminder.
  • When viewing the alarm picture, the electronically magnified picture can be separated and merged with the thumb and forefinger (pinch-to-zoom).
  • When viewing the alarm picture, long press the picture and the Save to Phone button will pop up; tap it to save the picture to the phone album.

Delete the Entire Contents of an Event Message

Tap Event message in the sliding menu bar and select the alarm device.

On the Detection alarm screen, tap Edit in the top right corner.

Detection alarm screen with Edit button in the top right corner

Tap Select all to select all entries, then tap Delete in the bottom right corner.

Detection alarm Cancel mode with Select all and Delete buttons

Delete Selected Event Messages

Tap Event message in the sliding menu bar and select the alarm device.

On the Detection alarm screen, tap Edit in the top right corner.

Tap the individual event entries you want to delete to select them (a red check mark appears on selected items).

Detection alarm screen with one item selected showing red check mark

Tap Delete in the bottom right corner to delete the selected entries.

Detection alarm screen with selected item and Delete button active, Deselect all shown on the left

See also:

  • Device Details — manage and configure individual cameras

Table of Contents

Check the Event Message
Delete the Entire Contents of an Event Message
Delete Selected Event Messages